Koshland Pharm

Impressed with the delivery option. For a small fee, the pharmacy will deliver, which was so convenient . The delivery driver texts when they arrive. The whole process was so quick and easy.

This was an incredibly frustrating experience. My doctor sent my prescription on Thursday, and when I called right away to ask when it would be ready, I was told 1–3 business days and that I could pay when I pick it up. The next day I called to check the status and was told the prescription had not even been processed because I hadn’t paid yet, which completely contradicted what I was told earlier. When I explained that I was told payment could be done in person, the staff member still insisted they needed my payment information before they could even start processing it. After I finally gave them my payment information, I was told Monday would now be considered “day 1,” meaning it could take until Wednesday for the medication to be ready. Meanwhile my symptoms have been getting worse while waiting. Also, if it realistically takes three full business days, why tell patients “1–3 business days” in the first place? That wording implies there’s a chance it could be ready sooner, but in reality the process didn’t even begin until several days later. The biggest issue here is the inconsistent information and lack of clear communication, which directly caused unnecessary delays.

They filled a prescription that was 2 1/2 times potency of what I should be taking and they didn’t catch the error and they made me pay $300 for it. It’s the first time I’m using this pharmacy. I use their curbside pick up, not understanding that because they walked the medication out of the building that I cannot hand it back to them. At no point do they warn you that that is a fault of curbside pick up. So they happily have my money and I can do nothing with this medication. Plus they use non-PCI compliant systems to take your credit card information so not only can you get screwed about your medication you can get burned with your credit cards

Seems like a high quality pharmacy, from the communication to the metal containers to the website. I'd use them again!

They are very organized and I’m able to place orders efficiently and without hassle which is refreshing. Real people will call you if you need assistance without endless phone tree navigation.